Wednesday 25th March 2026 | By Heather Gilligan, Pyxis Group part one | part two | part three | part four | part five [coming soon] In refining, chemical plants and other manufacturing plants, complexity is the norm. Having a culture of Operational Excellence with systems to manage the change and risk is imperative. This five-part series will explore why Operational Excellence Management System (OEMS) matters today, how they drive consistency, safety, and reliability, and wha

Imagine walking into your refinery's control center and seeing a single, concise dashboard that proves AI is delivering real operational value. Unplanned downtime has declined. Engineers spend more time on improvement work and less on daily block and tackling. Leaders see hot spots and opportunities at a glance and can focus on people rather than paperwork. This vision is achievable, but there's a significant obstacle in the way. 95% of AI pilots fail to deliver a return on i